We had the good fortune of connecting with Michaela Love and we’ve shared our conversation below.
Hi Michaela, what was your thought process behind starting your own business?
There were actually a few things behind my thought process with the beginning of my business. I wanted to not only create wigs but also install them as well. I wanted to be able to create beautiful wig units that are also affordable. I am a mom that likes to look good and sometime some of my favorite things are out of reach because my family comes first. So I can relate with other moms/women who share this same type of thought behind getting their hair done, It can become expensive.
Second growing up as brown skin girl it’s always been told to me that I can’t wear this hair color or this color lipstick because “im too dark”. So starting this business showed me that that couldn’t be further from the truth. I love creating beautiful colored units and seeing them worn by all shades of beautiful women. It also allowed me to encourage those women who were scared to try a certain color to go ahead and do it and do it with confidence !
Lastly, I wanted to create a safe space for my clients to come to get their hair done where it was intimate and they can have their alone time. Some people are self conscience when it comes to their hair and they don’t want to be surrounded by a of people, it can even cause anxiety for some. I wanted my clients to be able to relax when they come to their appointments. I a lot of people give home stylist a bad name but for me, before i started doing hair, personally I rather go to home stylist than a big salon. I battle anxiety myself and getting my hair was a way to unwind and relax. I hate feel uncomfortable, and this is not to say anything bad about a salon this is just a persona preference for me. I work hard to provide my clients with an experience , good music, good conversation and a good vibe , sometimes drinks and refreshments even , and most importantly a good slay.
Can you open up a bit about your work and career? We’re big fans and we’d love for our community to learn more about your work.
So originally when i first started it was for two reasons. I was tired of paying someone for a service and having to go behind them and fix it myself so I thought “ why not try and do it yourself “. and second as the hair worls started to evolve the prices started to increase as well and when you have other responsibilities, such as being a mom, they come first. Gettin my hair done started to become an extra expensive out of my budget. So I started my own self education combined with my prior knowledge from cosmetology school and i started practicing on my self and it all came together. Then family and friends started to ask who did I get my hair done by and who created my wig and BOOM it clicked I could make this my career !
I’m super critical of myself ! I’m always finding something asking I could do better and I’m very sensitive about my work and my craft. So puttng my work up on social media and out there for others to see was tough. It makes you vulnerable and you’re open. And the thought of people who have been doing this way longer than you have perfected their craft, seeing you work was terrifying. Or the thought that people you love and or grew up with not liking or critizing your work was so scary to me. It’s like what if they laugh at me or talk about me like that would crush me. I had to realize however you have to start somewhere and just like with working a nine to five that criticisms or those laughs are will let you know what to do better and to grow. The though of failure it is truly a phobia of mine.
I think what sets me apart from everyone is my ability to want to genuinely see my clients and customers happy. My knowledge of knowing how sales and customer service works and learning what boundaries to create with my clients . Wanting to make their Appointments with me an experience and enjoyable, keeping it intimate so they know that this is about them and them leave my chair feeling good about themselves. Relating to them on a human level and being understanding and available to them to let them know “hey i appreciate you for even considering me for your service.’
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
Honestly more than anything i would love to have my family come visit me. A lot of them have never been on the west coast, i think they would fall in love if they did see it. So if i could get them to come here i would plan a nice little weekend for them. We would rent a nice air bnb in Scottsdale with a pool and a huge kitchen, nothing brings people together like food, and we would catch up on and reminisce on things we used to do growing up. Probably have drinks and have a game night. the houses alone are a treat to see. Then we would take a small day trip to Sedona because it is literally gorgeous and perfect for site seeing. Just taking pictures of the beautiful mountains and snapping pictures with each other. Then lastly we would have a nice brunch at either Hash Kitchen or Breakfast B*tch, their food has never disappointed me. So nothing really to crazy but just do be surrounded by love and and the beautiful scenery of Arizona would be enough for me.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
Firstly my children drive me to do everything that I do. My business name is actually created from both of their middle names, Rhyan-Nichole Graysen and Serenity Amiiyah Marie.. which is how i got Graysen Marie. They truly are my everything.
My wife Anne and my younger sister Janae truly are my two biggest cheerleaders and my backbone they give me the strength I need to not give up on days when I feel like I’m failing. They push me and challenge and encourage me when I need it the most. I’m truly blessed to have them in my life. I think sometimes they believe in me more than I believe in myself.
To my friend Jess there has been plenty of nights where I was so overwhelmed with wigs and orders and her and my wife would stay up missing out on sleep or doing there own thing to help me complete my orders and that’s something that is hard to find.
I honestly do what I do believing that one day I’ll be able to give back to my family. To bring my family closer and let them know that a win for one is a win for us all. Family is so important and such and incredible thing and it took a little while for me to really grasp it and understand the importance of family but now that I do, in my journey to becoming successful I just want them all to be proud of me and know I’m doing this for us.
Facebook: Michaela Janel