We had the good fortune of connecting with Dr. Amber Enright and we’ve shared our conversation below.
Hi Dr. Amber, what is the most important factor behind your success?
True Empathy. I have always been a highly emotional person. When I was young I was told that my emotions would be a limitation as an adult. Instead I found that my personal history and the profession I chose would have such a good impact on my ability to control my emotions, and to relate to my patients and their families on an incredibly deep social and emotional level. I hear them tell me all the time that they have never had a provider go to the lengths I have when things aren’t going right. That’s why I chose my company slogan, “Moving you with Heart”.
What should our readers know about your business?
The worst thing I learned when I entered the field was that Healthcare is a Business. I thought doctors were altruistic hero’s, who always went above and beyond to accomplish the right thing for people in need. News Flash: really, providers are required to work under the framework question, “what will insurance pay for?”. The best thing I learned was that Healthcare is a Business, and I can build a better one. Not only that, my business would bill less than I needed to bill to insurance, directly to the patient. This model also incentivized me (and my patients) to dedicate more time and knowledge to their care. I have an incredibly unique resume of experience. I have worked from Hawaii to DC, from the ICU to Pediatrics on Reservation land, from home-health in the Appalachians to acute-rehab Stroke and Brain Injury Units. Most people only think of PTs as clinic-based practitioners who give out exercises for back and knee pain. Sure, we can do that. But did you also know we treat people with brain cancer, and pulmonary fibrosis, dementia, and anyone who has required a Transplant? We treat before and after surgeries, but we also provide care for people who are actively dying and can no longer breathe effectively without repositioning, we treat patients with dementia who still need to be able to walk safely to be cleaned up, or to be able to get in the car without hurting their care team. If you want the highest-quality of care, if you want an honest understanding of what to expect of your diagnosis or disease so that you can prepare, if you want to be truly cared for while you are injured or in the end-phases of life, and if you want to be held accountable for your progress, you hire me. My patients pay out of pocket for my level of dedication and knowledge, for my level of caring, and for me to go above what you expected from your providers before me. I go to important Oncology appointments with my patients, I know their grandkids names, I am there to help ask questions and train others when people are selecting caregivers, equipment, or remodels to accommodate their new and future needs. I believe my company is an example of what healthcare should look like.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
For Weekend Fun: Brunch at Hash Kitchen Arcadia, and short-course golf at Mountain Shadows. For Weekday Fun: rollerblading, biking, kayaking, or walking along Tempe Town Lake, making sure to catch sunset. For Memorable: boating around Bartlett Lake, cliff jumping and a gorgeous hike at Fossil Creek, or wine tasting in Cornville, AZ followed by dinner at Mariposa in Sedona. For Social: live music and dancing – country (Check out Dierks Bentley’s Whiskey Row in Gilbert, AZ) salsa, swing, or bachata dancing. I also love playing pool at The Rack, or catching a comedy show at StandUpLive followed by a live rock band at Coper Blues. Best Food & Service: Fat Ox or Diego Pops For Fancy: Maple & Ash or Ocean 44 *Pro Tip: always sit at the bar for fantastic people-watching and better service.
Who else deserves some credit and recognition?
I have to thank my parents, who adopted me when I was 10, and also adopted my biological sister a year later, As if that wasn’t enough, my parents gave me a new construct to work out of for my life to become successful. They didn’t just ask me “what do you want to be when you grow up” (which I had never been asked before), they told me I could do whatever I wanted if I worked hard enough, and they instilled and rewarded that system of hard work. They expected an answer, a plan, and the work to accomplish whatever I set as my goal. They made sure that I understood I was responsible for good and bad outcomes I chose with my actions. I never would have graduated high-school with my prior set of expectations for myself. To think that I graduated at age 25 with a Doctorate Degree would never have been possible without their dedication to being the kind of parents every child needs. I would also need to thank my patients. Many of them actually are some of the most intelligent people I’ve ever met, with some of the most dedicated and well-educated spouses and families. They have taught me about how to cherish today, how to prepare for the best and the worst, how to weigh risks, and how to best invest my time and effort as a person and a business owner.