We had the good fortune of connecting with Jake Greenbank and we’ve shared our conversation below.
Hi Jake, can you walk us through the thought-process of starting your business?
I wanted to create a service that catered to people through convenience. Not only do customers experience a detail that is mobile and capable of servicing them in the comfort of their home but also they get the benefit of scheduling it on their own time. The idea got rid of the hassle for people that have to make the trip to the car wash and experience swirl marks after going through and having to touch up and do the interior by themselves. My goal was to create a service that fully benefits the customer and leaves them for more time in their day-to-day life
Alright, so let’s move onto what keeps you busy professionally?
Originally I started my business in high school as a part-time to allow income to flow to me while I stayed committed to sports that was tough with a regular job because of the time it requires. For detailing I was able to do a couple cars a week and be more profitable than working Monday through Friday. I ended up getting a scholarship to play baseball in college and I turned it down to pursue my business full-time. Now I am cleaning 3 to 4 cars a day instead of 3 to 4 cars a week when I first started. By starting my own business I have learned many things that school would have not taught me. The biggest Challenge was either to take a risk with my own business or follow through school and work for somebody the rest of my life. Choosing between those two seemed like a no-brainer for me but it was tough to get family friends involved and support me. Once they saw how well I was succeeding they began to realize that school may not be the path for everybody with a hard-working entrepreneurial mindset like me
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
In Phoenix I would say the go to spots in this area are for sure old town Scottsdale. The nightlife is amazing and you can’t miss it while you’re here. Although the summers are very hot here it’s always nice to cool off at the lake so I would say saguaro has to be a must visit. Not only do they have salt river tubing but they also have are you pretty good size lake to enjoy your day. As far as food goes I would say there’s a new restaurant called Cooper’s Hawk near the Chandler mall that I highly recommend I haven’t had one bad thing on their menu out of the multiple times I have been there
Who else deserves some credit and recognition?
My dad receives full credit for who I have become today. Without him I wouldn’t have the sales knowledge along with the exceptional customer service. Thanks to him when people purchase a detail through Complete Detail they are not only just receiving great detail service and a very clean vehicle. They are purchasing me as someone they can trust and build a relationship with long-term because of my dad I have the communication skills and the confidence to sell myself