We had the good fortune of connecting with Dr. Lucy Surya and we’ve shared our conversation below.
Hi Dr. Lucy, can you talk to us a bit about the social impact of your business?
In our practice we believe that the blend of conventional and complementary medicine, provides well-rounded treatment of physical and mental symptoms. In our clinical experience we have observed that trauma and pain, whether physical, emotional or both, and the development of addictive behaviors has widespread impact on the lives of those we serve, their families, and the community. It is for this reason, that we treat each person as a whole, a unique unit of mind and body; we personalize our treatments, and most importantly, we give our patients the tools for the development of healthy behaviors and skills for effective self-care that they can use throughout their lives. Our main goal is to prevent and/or reduce the impact of biopsychosocial factors that may lead to or exacerbate mental illnesses, substance use, and physical health conditions.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
Being a doctor was always one of my dreams. But it wasn’t always easy. I grew up in Colombia, and when I was 16 my father passed away, which left my family in a very tight financial situation, so my mother couldn’t afford medical school for me. I decided then to get into a career that would allow me to work and help my family, so I become an industrial engineer specialized on administration and finances. For years I enjoyed that choice, however, as I climbed the ladder to an executive position, the stress took a huge toll on my health. Conventional medicine wasn’t working, until I found a doctor that was open to natural medicine. He helped me to recover, not only physically but emotionally. After my recover, my mom lost the battle with breast cancer and it was during that time, that I decided to listen to my inner voice and follow my heart. I wanted to be a doctor and help people.
I moved to Miami, got a job, and started attending college at night. I still remember the exhaustion, the ups and downs, the loneliness, the endless hours studying. Against all odds, I graduated from my Oriental Medicine master’s program, and I had already made up my mind; I wanted a private practice and I wanted to specialize in mental health. Almost all my classmates thought I was crazy, but I didn’t care. I knew what I wanted. My husband and I were dating, and after evaluating many options, we moved to Tucson. About a year later we got married. It took me almost two years to find the right place to open the practice, and most importantly, to gather the courage to do so, while I was finishing my doctorate in Chinese Medicine and Acupuncture. There were moments when I wanted to give up. But perseverance was the key.
We open believe or not, in the middle of the pandemic November 2020. It was exciting and at the same time scaring. I thought I knew enough about businesses, but no one prepared me for a medical office. That was a real challenge. My entire career I worked in financial institutions, banks mostly, nothing remotely close to a private practice. I felt like I was learning a new language; it took time and a lot of work, still does, but we are proud of the results. We wanted a practice where people will feel heard and respected, where everybody is treated equally, and where families could come together and heal together.
Our practice, even though is small, is a place where we as healthcare providers like to take the time to talk to you, listen your concerns, and come with a plan as a team. We like our patients feeling at home, so we created a soothing Zen atmosphere, simple but pretty and comfortable. A place where our patients can feel safe. And this is the utmost importance when treating kids and adolescents. As a victim of abuse during childhood myself, I wanted a place where children and teens can feel protected, understood and acknowledged. We try our best to make our office a shelter for body, mind and soul.
Now, one of my favorite things to do is group therapy. For the last four years I’ve been working on the creation of a transformational program RHIO (Rediscovering Health from Inside Out) that is mindfulness-based and covers main aspects of our lives: relationships and emotional intelligence, nutrition, exercise, intellect, spirituality, environment, career and social connection. This year, we will have the first group ‘graduating’ from the program. November 1st, 2022, save the date. I’m preparing a big celebration for them because they are working really hard on their physical and mental health. And it’s started benefiting their families, which is something that makes my heart very happy. When I look at all the things we do, I believe that one of the things that set us apart, is our desire of helping every patient to become better people for a better world.
When I created the brand, it was with a big dream in mind. It hasn’t been a smooth ride, but it is definitely worth it. This year we are welcoming more practitioners that want to join us in this adventure. We will continue working hard towards our goals.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
We love being Arizona ambassadors. We live in Tucson, so there’s tons of good restaurants in town, Truland and Tuk Tuk Thai come to mind. Hiking it’s always fun, and there are many places around here; one of our favorites, Catalina State Park, and if we want to escape the heat, Mount Lemon is a great choice.
Other place we love is Sedona, which has awesome spots including galleries and restaurants. Last winter we discovered Show Low and Pinetop, we loved the area. The best part, tons of fun snowboarding, skiing, etc. And for those who want a full experience, nothing better than the Great Canyon, including tours to the Horseshoe bend and Antelope Canyon. Bring a good camera, because you’ll want to take thousands of great pictures.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
My shoutout goes to my husband Herald Surya, who’s also my best friend and business partner. He is such a wonderful soul. His advice and unrelentless support have allowed me to keep moving forward and becoming a better person and a better professional.
I would also like to express absolute gratitude to every single patient that has trust us with their health, and in countless occasions with the health of their family members as well.