We had the good fortune of connecting with Jacob Nagle and we’ve shared our conversation below.
Hi Jacob, can you walk us through the thought-process of starting your business?
I’ve always wanted to start my own business. I’ve read many books on the subject and listen to podcasts about businesses as well. When I was in school this was even my focus. I was a part of DECA and FBLA. The thing that was always missing was I didn’t know what kind of business to start. I didn’t feel I had any skills that people would want to pay for. That all changed when I found my purpose. What gets me up and out of bed every morning. The desire to do good and help someone. I’ve always enjoyed helping people from a very young age it’s always made me feel good to do something nice for someone else. After my wife had our first child I decided that I wanted to be there for her for all three months of her maternity leave. After the first two weeks of being home and fairly idle. I decided I would start picking up some gig jobs to stay busy since my son slept most of the day and my wife was recovering quickly. So I started building furniture for people. After doing this for a few months I discovered that I loved helping people with these kinds of tasks. What was also pretty cool was that once I had completed the initial job people frequently asked me what other services I offered. Never being one to shy away from a task, I started asking what exactly they needed help with and then I was just honest about whether I could help them or not. My furniture gig quickly turned into a handyman business. So I came up with a name and a logo. Payed my state fee to form a business and All in One Furniture Assembly was born. I had no idea that I could make money helping people with the things they didn’t have the time, skill, or means to do for themselves.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
I started All in One Furniture Assembly after I realized the handyman market is fractured. There is no standardization everyone does their own thing that they are good at. Most just focus on a few things. Only a few focus on everything. It didn’t take me long to see that the people in my community were unsatisfied with the handymen around them. I frequently heard complaints of handymen not showing up to scheduled appointments. Not being professional when working for their customers. It appeared to me that there was a lack of empathy in the field. So I decided to do something about it. I though to myself how I would want a handyman to operate in my house had I hired one and I decided to give people that service. The service I would want. So I do my best to show up early or on time for all my appointments. If I am running late I communicate that to my clients. I clean up after myself which always impresses my clients. I offer to break down any cardboard that came from product packaging I was working with. Above all else I act like a guest in someones home. They invited me there to help them so I am as courteous and respectful as possible. I just make sure to treat people the way I would want to be treated. I would say I’m surprised and excited every single day as to how much people care about me being successful. My clients ask me all the time what they can do to help get the word out and I am just blown away by the love and support I get. It’s funny to me because I got to this point by complete accident. I just started picking up gig jobs and it quickly turned into a service people asked for. After I would finish my initial task I always ask is there anything else I can help you with. To my surprise I always get a lot of yes’s. I know I make it sound like it’s been pretty easy going so far. But in all honestly that’s not entirely true. The hardest part is just getting the word out that there is someone out there that wants to help people. I feel like I’m starting to pick up some serious momentum but it’s keeping it going that will be the challenge. I see these house hold names of companies that everyone knows and recognizes. I dream about that someday being my company. I strive to build a brand that people know and trust. It takes me back to the two principles Patrick taught me. Doing the right thing because it’s the right thing to do. As well as always leave something better then the way you found it. That’s what I’m trying to build a handyman business that embodies those two principles.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
I’ve actually done this for several family members that live out of state when they come to visit. We have to start with breakfast right!? I love OBH it’s a family owned and operated business that has the best breakfast in town. I love taking people there for the fresh squeezed OJ and the generous breakfast plates. After breakfast on day one I would definitely take them to the heard museum I like the local Indian exhibits that they show case. Lunch time we would make our way to the herbox they have a great gorgonzola and pear plat bread as well as delicious fried Brussel sprouts. After lunch, I would take my family down to the octane race way were we could race indoor go-carts and have an amazing VR experience. For dinner, we would go to In-N-Out because all my family is from Washington State and there aren’t any up there for them to enjoy. Day two we would eat breakfast snooze and I would show them around the Scottsdale quarter and the Kierland commons. For lunch, we would eat at Sol Mexican Cocina and enjoy some frozen margaritas. After wards I would take them up to desert ridge and catch a movie on the Imax. For dinner, I would take them to Toro Latin Restaurant and Rum Bar where we would enjoy some amazing food, delicious cocktails and finish off with a Bomba dessert. Day three I would take them to biscuits because it gives off a very small town vibe and my family is from small towns so this would be comforting to them. Afterwards I would take them to the MIM where we could explore all the musical instruments they have to offer. For lunch, we would have fast food I would take them to raise canes. We would enjoy some delicious chicken tenders and Texas toast. After words, we would go bowling at bowlero since everyone in my family likes to bowl. For dinner, I would take them out to Fabio of fire an amazing Italian restaurant located on the west side. Day 4 we would have a nice slow morning breakfast at home and make our way out to top golf were we would have and enjoyable afternoon. If we didn’t fill up on food there we would go to zinburger for lunch and enjoy some wonderful hamburgers with fries and shakes. That night we would enjoy the Scottsdale art walk where we would look at local studio owners and the are they were exhibiting. We would finish the evening at bandera with a delicious steak. Day five we would get the party started at Hashkitchen with a mimosa flight and a bloodymarys. We would make our way to an escape room at soda jerk where we would finish our adventure with a delicious luxury milkshake. We would finish the day doing so speakeasy hopping at the whining pig, and undertow. Finally, we would make our way to Alma for some amazing Mexican food and call it a night.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
I would like to shout out my family. My Mom has shown me the meaning of grit being a single mother rising two kids in her twenties. My Uncle who adopted me as a boy showed me that mastery is a foundation that is slowly built over time. My grandma and grandpa have shown me that we all start out with just our name and our word. With those two things a community of people can be built around you. Finally I would like to recognize Patrick a man who entered my life at the age of seven. Year after year he has decided to be an active part of my life and show me that just one man can accomplish anything with whit and desire to do the right thing because it’s the right thing to do.
Yelp: All In One Furniture assembly
Other: We can also be found on Thumbtack, Angi, Homedavisor, and BBB