We had the good fortune of connecting with Joshua Bliss and we’ve shared our conversation below.
Hi Joshua, can you walk us through the thought-process of starting your business?
After honing my skills at the large investment firms and banks for close to 20 years, I felt passionate about starting my own Wealth Management Firm where I was able to select the best strategies for my clients rather than being constrained to only offering proprietary products. I wanted to form a boutique Investment Firm with a limited number of clients, allowing me to focus on a concierge level of customer service and the ability to provide tailored made investment portfolios for my clients.
Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
Gateway Capital Management is a boutique firm specializing in comprehensive financial planning and fiduciary portfolio management for its clients. One of the unique characteristics about my practice is the concierge customer service model I offer my clients. While the big investment firms continually pressure their advisors to only focus on never ending customer acquisition, I have placed a cap on the number of clients that I will take into my practice to ensure that I can maintain that “white glove” level of service. Having a small and manageable book of clients enables me to offer fingerprint-unique portfolios specific to each client’s goals. All of my clients know what they own and why they own it. This is in stark contrast to the “invest for the masses’ mentality of the large firms where most of their customers are invested in a cookie cutter portfolio which frees up the advisors time to go out and acquire new customers. This level of service has allowed me to build true relationships with my clients and their families. Whether it’s helping them fund a child/grandkids college, obtaining an earlier than expected retirement, assisting in a financial transition event (death of parent, divorce, etc.), or just giving them that sleep at night peace of mind, knowing that I have made true difference in my client’s lives makes me most proud and excited about what I do.
Looking back over my career in Financial Services, it hasn’t always been a smooth ride. I successfully weathered the Financial Crisis of 2008 and the more recent Covid-19 Pandemic. These were difficult times for my clients. In addition to being my client’s Financial Advisor, I had to be there as a friend and a part time psychologist helping them cope with the anxiety of the unsettling and unprecedented volatility in the markets. Being in constant communication with my clients, assuring them that we have a plan to navigate the uncertainty was the way we successfully weathered those storms. Lessons learned from those challenging times were to treat your clients’ investments as if they were your own, always putting their interest first and just doing the next right thing.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
Being an avid hiker, I would definitely take my guest on a few of my favorites hikes in my beloved McDowell Mountains or North Scottsdale. A “must do” is a sunset hike of Gateway loop (which I named my company after). If you time it just right, you can come around the mountain to a spectacular sunset followed by the beautiful lights of Scottsdale coming up in early evening. My two favorite restaurants to take visitors include Isabella’s Kitchen and Volanti Restaurant &Lounge, both in North Scottsdale. Isabella’s Kitchen sits on the Grayhawk Golf Course driving range and offers amazing views of Scottsdale while Volanti Restaurant & Lounge sits on the tarmac of the Scottsdale airport allowing you to have a up-close view of private and corporate jets landing and taking off. Both restaurants serve up amazing food and drinks and have lively atmospheres. Other must do events include swinging the clubs at TopGolf in Scottsdale, touring the beautiful Desert Botanical Gardens in Phoenix, and catching a Phoenix Suns Game in Downtown Phoenix.
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
There have been so many wonderful mentors and supporters that have contributed to my success, and I know I could not have made these achievements without all of them. However, the most influential person in my life and career has been my late mother. As a window, she tirelessly worked two jobs to get me through college and graduate school because she wanted a better life for me than what she had, Most importantly, she gave me constant encouragement to overcome obstacles and the loving guidance to always do the right thing for others in my personal and professional life. She is sorely missed.